FEMALE customers have been left caught short after toilets at a Leek pub were closed to visitors – at the same time the venue won an award for their high standard.
The ladies loos at The Green Dragon have been shut over the weekend and since after collapsed drains, outside the St Edward Street venue, were discovered.
Eddie Gershon, of owner Wetherspoon, said on Monday: “The ladies toilets were out of use this weekend and at present are still out of use.
“This is due to drains, which are outside the pub in the street, which have collapsed.
“There have been intermittent problems since the end of October.
“Wetherspoon is liaising with Severn Trent who are responsible for the drains in order to get a solution to the problem. The ladies loos can’t be used because each time they are used, they flood.
“In the meantime ladies are being asked to use the accessible toilet.
“Wetherspoon hopes to resolve the situation as soon as possible and apologies to its female customers for the inconvenience caused.” The ladies loos becoming out of order at The Green Dragon comes as the pub has been awarded a Platinum Star in the Loo of the Year Awards 2013 for being “designed and fitted out to a very high standar”" as well as being “clean and well maintained.”
Rob Salmon, head of communications at Severn Trent Water said: "We understand why this is frustrating for the Green Dragon and its customers and we are carrying out investigations to understand whether the cause of the problem is on our sewer system.
"We all want to get this sorted as quickly as possible.”