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Switch call by council

By Leek Post and Times  |  Posted: December 18, 2013

By Leslie Jackson

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A COUNCIL has urged people across the district to switch their electric and gas supplier from npower after the company announced that 550 people will be made redundant from a call centre.

At last week's meeting of Staffordshire Moorlands District Council, members supported a notice of motion put forward by councillor Chris Wood stating that the job losses would effect many people from the Staffordshire Moorlands.

The council also agreed to write to MPs and other authorities urging them to take action and switch their supplier if they obtained their energy from npower, which is moving the call centre from Fenton to India.

Mr Wood's motion said: "This council deplores the action of npower in withdrawing its operation from Stoke on Trent and the loss of over 500 jobs and outsourcing to India, the loss of these jobs affect the people of Staffordshire Moorlands and directly affects the local economy."

Speaking at last week's meeting, Councillor Wood, said: "People throughout the Staffordshire Moorlands will be affected by this decision. It beggars belief that a company which has made £326 million profit are outsourcing work to India."

Leader of the district council, Sybil Ralphs, said: "This does mean a lot of job losses and I can't imagine what staff are going through. It is deplorable action and we should write a strong letter to npower stating this."

Councillor Linda Malyon said said: "We should write to all MPs and to take this issue back to the Government to make changes. These companies take our money and then take our jobs."

Roger Hattam, director of npower's domestic retail business, said, "This is a very sad for everyone at npower. We've had a presence in Stoke for around 20 years and our people here have done a fantastic job for us and been very active in the local community."

"But, as a business, we're operating in extremely tough times and we've had to look at what's right for the long term future of the company. We also have to keep our costs as low as possible when our customers are seeing bills going up due to a range of external factors."

The district council confirmed this week that npower was not its provider of energy.

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