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Search for postie after Waterhouses Post Office closes

By Leek Post and Times  |  Posted: May 16, 2014

By Leslie Jackson

Waterhouses Post Office which has been temporary closed

Waterhouses Post Office which has been temporary closed

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A VILLAGE post office has closed following the resignation of the sub-postmaster.

The post office, which is situated at the Community Bungalow in Waterfall Lane, Waterhouses, closed its doors last week

Now the Post Office is looking for someone to take over the sub-postmaster role in the village.

The issued was raised at last week's meeting of Waterhouses Parish Council.


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In a letter to the council, Post Office field change adviser David Patrick, said: "Regrettably, following the resignation of the sub-postmaster and the withdrawal of the premises for Post Office use, the Waterhouses branch will be temporary closed.

"I would like to assure you that we are currently investigating the options available which will enable us to reinstate a post office service to the local community.

"In exploring this, it is important that any future service is sustainable for the person operating the service, and for Post Office Limited.

"Future provision will reflect customer numbers and usage and we may take the opportunity to establish an alternative type of service.

"This may be an outreach where a sub-postmaster from a nearby branch offers the facility with hours of opening set to reflect the likely number of customers who use the service or a new style branch known as Post Office local.

"Post office locals run alongside an established local shop and create a more modern and convenient retail experience for customers in newly formed premises.

"Any future changes to service provision would be handled with our Code of Practice which sets out how we communicate and explain changes to the Post Office network.

"I would like to apologise for the inconvenience the temporary closure may cause."

Councillor Edwin Wain, who is a parish and district councillor for the Hamps Valley Ward which includes Waterhouses, said: "We were informed at the parish council that the post office was to close. The Post Office has stated that they will keep the council informed of any development.

"There is concern in the community, but these things are happening across the country.

"Ideas put forward could see a part-time office opened, another sub-postmaster opening some, again on a part-time basis, or a mobile van visiting the village. Alternatively new premises from other businesses could be looked at taking it on."

The village has a good range of facilities including a shop, chip shop, pub, its own purpose built medical centre which doctors operate from, a school, swimming pool and children's recreation ground.


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