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Exam results mess up leaves Westwood College student with a C instead of B grade

By Leek Post and Times  |  Posted: August 27, 2014

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A student who was happy with the GCSE results he collected last Thursday morning was left disappointed after being contacted by his school just a few hours later – which told him that there had been a mix-up and one of his grades had been lowered.

The Westwood College student, who wishes to remain anonymous, received the news via a telephone conversation from the college to his mother.

The parent then received an email from the school confirming that her son's numerical grade for a particular unit in GCSE English Literature had changed from 54 to 39 – meaning his score for the subject was a 'C' and not a 'B' as initially given in the results pack he collected earlier that day.

The mother of the disheartened student, said: "We received a call from Westwood College just a few hours after my son picked up his GCSE results to say that his grade in English Literature had changed from a B to a C due to marking mistake.

"I am absolutely disgusted by this. The exam boards have ample time to mark these exams.

"How can they give students results and then turn around and say that they have a lower grade just a few hours later?"

Headteacher at Westwood College, Richard Hey, confirmed that there had been an OCR exam board results mix-up which affected two students' results – one whose grade in English Literature went down from a B to a C, and the other whose result stayed the same as an A*.

He said: "I am not happy at all with the exam board OCR and will be taking this up with them.

"Exam results day is always a sensitive day; the last thing we want to see is any student disappointed and distressed unnecessarily.

"We only found out about the grade change after the students had taken their results away.

"We apologise for our part in the confusion, but clearly the exam board has put us in this position to apologise for their actions."

Mr Hey, who has been teaching for three decades, added: "In my knowledge, this has not happened before. I've not known anything like it in 30 years of teaching.

"It's an almost impossible thing to do – to tell a student and their parents that the grade they had got was wrong."

A spokesman for the OCR exam board said: "I can confirm that two candidates taking English Literature GCSE at Westwood College were affected by an aberrant examiner.

"An internal communications mix-up led to a technical hitch that meant two candidates at the school got their real results late on GCSE results day.

"One candidate received a C having been informed they had a B; one candidate received an A* having been informed they had an A*.

"OCR apologises for issuing a wrong grade early in the day – we appreciate how disappointing it is to receive the true grade when it is lower.

"We would like to reassure the school that this issue is isolated to this exam paper and a particular marker, who has already been dealt with."

GCSE results: Pages 15-19

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