A NEW £18million roller-coaster remains closed after ride parts fell off and, reportedly, hit four people on the ride.
The Smiler at Alton Towers Resort was closed for the entire final day of the venue's Scarefest on Sunday after an incident the day before which saw "small guide wheels" fall and hit riders.
A spokesperson at the resort said today (Monday, November 4): "We can confirm that The Smiler remains closed today following a technical issue experienced on Saturday afternoon, in which a number of small, plastic guide wheels became detached from the lift hill chain guard.
"These were caught beneath the track in the safety netting, but regrettably several were flicked into the four guests sitting in the front row of the train.
"As you would expect from the UK's most famous Theme Park, all of the rides and attractions are expected to meet extremely high standards, technologically, mechanically and in terms of the end experience and therefore, despite the fact that the ride could have continued to operate safely, we chose to close it immediately to enable us to begin a full investigation.
"We are of course very sorry for any disappointment the ride's temporary closure is causing but the health and safety of all of our visitors is our absolute priority."
The 14-loop Smiler has had a number of "technical issues" since it's launch in May.
For the full story see this week's Post & Times on Wednesday.